Delivery & Returns

Efiicient Next Day Delivery wtih DPD

COVID 19 – We are sending out insoles as normal in the UK with FREE Delivery. Most orders will be sent using DPD next day delivery although we can’t guarantee this.


Unless otherwise stated (Highlands and Islands, Northern Ireland) we offer tracked NEXT WORKING DAY delivery for all UK orders (*see exclusions below) placed before 12pm. If you order after 12pm your order will be shipped the following day.

For a limited time period we are offering FREE delivery for the UK & N.Ireland.

You will receive emails acknowledging your order and payment processing. You will also receive an email when your order has been dispatched.

Exclusions for Next Day Delivery
For Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles insoles will be sent by 2 class Royal Mail and so you can expect to receive your insoles in 2 to 3 working days.

Non UK Orders
If you live outside of the UK please email us using the contact form.

We are open:

Monday to Thursday: 9:00 to 17:00
Friday: 9:00 to 15:00
Saturday & Sunday: Closed

If you wish to return your insoles because you have changed your mind a refund will be given less the cost of the postage.
The insoles must be uncut and unworn and be returned to us within 28 days.  Please include your name and order number when you return your insoles. We would advise that you gain Proof of Postage and retain this until you have received your refund.

The return address is:
Unit E6
Ascot Business Park
Lyndhurst Rd